Contact Us

We ' re here to help. If you ' d like to ask us a question or tell us about your Aurum experience, please get in touch.

Online Purchases

For any product or purchase enquires, please directly contact your relevant store. For any general enquires contact online@aurum.com.

Personal Finance

If you have any questions about your personal loan or application, you can come to our office at No. 30, Asa-afariogun Street, Opposite Access Bank, Ajao Estate, Lagos State, Nigeria or reach out to our Online Personal Finance team on the details below:

Phone: +234 708 849 1926

Email: info@aurumtrading.org

Address: No. 30, Asa-afariogun Street, Opposite Access Bank, Ajao Estate, Lagos State, Nigeria

Mon to Fri: 9:00am to 7:00pm WEST

Sat Closed

Sun Closed

Customer Complaint Handling

Aurum is committed to providing a high standard of service. If you have an issue you should, in the first instance, contact the store directly.

If you do not feel your issue has been resolved in an acceptable manner please contact our Company Complaints Officer by emailing complaints@aurumtrading.org.

For our Dispute Resolution Policy click here.